Where to Turn
Regional Navigation Guide
After a health issue, you may need extra help around your home. This could include bathing, making meals, travelling to an appointment, or even just a friendly phone call to check in.
This guide provides you with home support services to help you with homemaking, personal care, and more – all within the Hastings Prince Edward area. The goal is to give you peace of mind for when you need a little extra help – including caregiver support.
Supports Available Across the Province
Ontario Health atHome
Call Ontario Health atHome for in-person and community-based care, such as nursing and PSWs for personal care. They also provide care coordination, equipment rentals, referrals to other community services, and more. Ontario Health atHome Care Coordinators work onsite at hospitals to help you transition safely back to your home after a hospital stay.
- 1-833-515-1234
- ontariohealthathome.ca
Health 811
Free 24/7 non-emergency health advice
Call 811 or go online to contact a registered nurse. The nurse will assess your health symptoms and provide advice. 811 will also connect you with health supports and even help you find a family doctor!
This is not for emergencies. For emergencies, call 9-1-1.
- 8-1-1
- health811.ontario.ca
211 Ontario
-
Free 24/7 confidential advice.
Call 211 or go online to get help with locating community, social, health, and government services. 211 can help with housing, food, mental health, employment, and more. Interpreters are available in over 150 languages.
- 2-1-1
- 211ontario.ca
Services in all Hastings Prince Edward Communities
Hastings-Quinte Community Paramedicine
Community Paramedics provide care in your home to help manage ongoing health concerns or sudden medical issues. Referrals can be made by healthcare providers, family members, or caregivers. The program offers support seven days a week and can help people avoid unnecessary trips to the emergency department.
- 613-771-9366 ext. 300
- communityparamedics.ca
Alzheimer Society Hastings-Prince Edward
The Alzheimer Society Hastings-Prince Edward assists people with Alzheimer’s disease (and other dementias) and their caregivers. They offer support services, provide education, and advocacy.
- 1-800-361-8036
- alzheimer.ca/hpe
Cheshire Supports to Independent Living
Cheshire Supports to Independent Living provides the following services to adults with physical disabilities and frail older adults:
- Supportive housing
- Outreach
- Assisted living
Some services include access to 24-hour attendant care support. Call for more information.
- 613-966-2941
- cheshirehpe.ca
Stroke Support Services
As strokes increase, support programs for survivors and caregivers continue to grow.
Services include:
- peer-to-peer survivor group
- caregiver support
- aphasia conversation sessions
- social and recreational activities
- younger stroke groups
- seated rehab and cognitive activities
- art or music therapy
These programs aim to help stroke survivors and their families recover, stay connected, and thrive in the community.
-
- 613-969-0130 ext. 36507
- ccsh.ca/stroke-support-services
Community Services
Homemaking & Home Maintenance
As you or your loved one gets older or comes home from the hospital after a long stay, you may need some help with basic chores to keep your home clean and safe.
North Hastings
- CARE North Hastings
- 613-332-4700
- carenorthhastings.org
Central Hastings
- Community Care for Central Hastings
- 613-478-2224
- ccch.ca
Belleville/Tyendinaga
- Community Care for South Hastings
- 613-969-0130
- ccsh.ca
- Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
Prince Edward County
- PEC Community Care for Seniors Association
- 613-476-7493
- communitycareforseniors.org
Quinte West / Brighton
- Victoria Order of Nurses (VON)
- 613-392-4181
- von.ca/en/HNPE
Groceries & Shopping Deliver
Healthy food is essential for recovery and living a healthy life. These organizations can help bring the nourishment to you! They can also help with other shopping needs.
North Hastings
- CARE North Hastings
- 613-332-4700
- carenorthhastings.org
Central Hastings
- Community Care for Central Hastings
- 613-478-2224
- ccch.ca
Belleville/Tyendinaga
- Community Care for South Hastings
- 613-969-0130
- ccsh.ca
- Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
Prince Edward County
- PEC Community Care for Seniors Association
- 613-476-7493
- communitycareforseniors.org
Quinte West / Brighton
- Victoria Order of Nurses (VON)
- 613-392-4181
- von.ca/en/HNPE
Meal Delivery
Whether it’s frozen or fresh, these convenient and delicious meals help nourish your body. This is a good option when cooking is too much or while you transition back home. The delivery drivers check in to make sure you are safe, providing you and your loved ones peace of mind.
North Hastings
- CARE North Hastings
- 613-332-4700
- carenorthhastings.org
Central Hastings
- Community Care for Central Hastings
- 613-478-2224
- ccch.ca
Belleville/Tyendinaga
- Community Care for South Hastings
- 613-969-0130
- ccsh.ca
- Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
Prince Edward County
- PEC Community Care for Seniors Association
- 613-476-7493
- communitycareforseniors.org
Quinte West / Brighton
- Victoria Order of Nurses (VON)
- 613-392-4181
- von.ca/en/HNPE
Personal Care
These activities may include:
- bathing
- toileting
- transfers
- continence
- eating
- dressing
Ontario Health atHome
- 1-833-515-1234
- ontariohealthathome.ca
Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
Reassurance Calls
Sometimes, all it takes is a phone call and quick chat to ensure you are doing well. These organizations can help!
North Hastings
- CARE North Hastings
- 613-332-4700
- carenorthhastings.org
Central Hastings
- Community Care for Central Hastings
- 613-478-2224
- ccch.ca
Belleville/Tyendinaga
- Community Care for South Hastings
- 613-969-0130
- ccsh.ca
- Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
Prince Edward County
- PEC Community Care for Seniors Association
- 613-476-7493
- communitycareforseniors.org
Quinte West / Brighton
- Victoria Order of Nurses (VON)
- 613-392-4181
- von.ca/en/HNPE
Transportation - escorted
Looking for a little more than a taxi service? The following organizations will drive and escort you to appointments.
North Hastings
- CARE North Hastings
- 613-332-4700
- carenorthhastings.org
Central Hastings
- Community Care for Central Hastings
- 613-478-2224
- ccch.ca
Belleville/Tyendinaga
- Community Care for South Hastings
- 613-969-0130
- ccsh.ca
- Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
Prince Edward County
- PEC Community Care for Seniors Association
- 613-476-7493
- communitycareforseniors.org
Quinte West / Brighton
- Victoria Order of Nurses (VON)
- 613-392-4181
- von.ca/en/HNPE
Foot Care
Footcare services are important. This is especially true for older adults. The health of your feet directly impacts your mobility, independence, and safety.
North Hastings
- CARE North Hastings
- 613-332-4700
- carenorthhastings.org
Central Hastings
- Community Care for Central Hastings
- 613-478-2224
- ccch.ca
Belleville/Tyendinaga
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
Prince Edward County
- PEC Community Care for Seniors Association
- 613-476-7493
- communitycareforseniors.org
Quinte West / Brighton
- Community Care Northumberland – Brighton
- 1-866-514-5774
- commcare.ca
Palliative Care
Palliative care helps people feel more comfortable when they have a serious illness. It focuses on easing pain, managing symptoms, and supporting the person and their family. The goal is to improve quality of life, not to cure the illness.
These organizations can help you with a palliative approach. Services are available in home or in hospice. Caregiver support is also available.
- Ontario Health atHome
- 1-833-515-1234
- ontariohealthathome.ca
North Hastings
- Hospice North Hastings
- 613-332-0765
- hospicenorthhasting.ca
Central Hastings
- Heart of Hastings Hospice
- 613-473-1880
- heartofhastingshospice.ca
Belleville / Tyendinaga
- Hospice Quinte
- 613-966-6610
- hospicequinte.ca
Prince Edward County
- Hospice Prince Edward
- 613-645-4040
- hospiceprinceedward.ca
Hospice Care
Hospice care focuses on enhancing the quality of life for individuals with terminal illnesses. These organizations offer a multitude of free programs and support.
These organizations can help you with a palliative approach. Services are available in home or in hospice. Caregiver support is also available.
- Ontario Health atHome
- 1-833-515-1234
- ontariohealthathome.ca
North Hastings
- Hospice North Hastings
- 613-332-0765
- hospicenorthhasting.ca
Central Hastings
- Heart of Hastings Hospice
- 613-473-1880
- heartofhastingshospice.ca
Belleville / Tyendinaga
- Hospice Quinte
- 613-966-6610
- hospicequinte.ca
Prince Edward County
- Hospice Prince Edward
- 613-645-4040
- hospiceprinceedward.ca
Bereavement Care
Bereavement supports help you cope with the death of a loved one. Talk with these organizations about the programs and supports available to you.
North Hastings
- Hospice North Hastings
- 613-332-0765
- hospicenorthhasting.ca
Central Hastings
- Heart of Hastings Hospice
- 613-473-1880
- heartofhastingshospice.ca
Belleville / Tyendinaga
- Hospice Quinte
- 613-966-6610
- hospicequinte.ca
- Tyendinaga Home & Community Care
- 613-962-9376
- mbq-tmt.org
- Mohawks of the Bay of Quinte
- 613-396-3424
- mbq-tmt.org
Prince Edward County
- Hospice Prince Edward
- 613-645-4040
- hospiceprinceedward.ca
Caregiver Respite
To continue providing the best care possible to your loved one, you need to ensure you also care for yourself. Respite care prevents caregiver burnout, depression, and health issues.
North Hastings
- Victoria Order of Nurses (VON)
- 613-392-4181
- ca/en/HNPE
- CARE North Hastings – Respite
- 613-332-4700
- org
Belleville Tyendinaga
- Victoria Order of Nurses (VON)
- 613-392-4181
- ca/en/HNPE
Prince Edward County
- Victoria Order of Nurses (VON)
- 613-392-4181
- ca/en/HNPE
- PEC Community Care for Seniors Association
- 613-476-7493
- org
Quinte West / Brighton
- Victoria Order of Nurses (VON)
- 613-392-4181
- ca/en/HNPE
For Partners: Printing the “Where to Turn” guide
HPE OHT partners are encouraged to print copies of the Where to Turn guide using the following documents:
- Where to Turn Guide – a print-ready PDF of the guide
- Printing Specifications
- Where to Turn Post Card – Coming Soon!